I would like to personally welcome you to the Jet Box family and introduce you to our team. It has always been our desire to make our customers smile by providing exceptional service. One of our goals is to exceed your expectations. We want you to have confidence in our service and in our team, but most importantly, we want you to know we are here to serve you.
Jet Box has seen tremendous growth since it began its operations in October 2001; much of our growth is a result of referrals from satisfied customers. Today, Jet Box services over 20,000 customers throughout Trinidad and Tobago.
Over the years, we have also recognized the changing and evolving needs of our customers and the complex volatile external environment in which we operate. These market forces have propelled us to constantly evaluate the value chain activities within our organization, to ensure that customers’ needs are not just met but exceeded.
We stand resolute in our commitment to our customers by delivering uncompromising excellent service. This commitment to excellence fuels our passion for customer satisfaction and is reflected in our rigorous recruitment and selection process. Our individualized approach to addressing customer issues is regarded as one of our strengths. Our highly experienced management team and service professionals specialize in managing all customer requests in a time sensitive manner, while meeting the unique needs and requirements of our customers. Our team brings to bear over 100 years of experience, combined, in the shipping industry.
Our 20,000 square feet facility in Miami acts as a hub, facilitating delivery of shipments from around the world, for delivery into Trinidad and Tobago and the Caribbean Region. Our state of the art technology allows customers to access real time information on their packages.
Our Miami management and staff work effortlessly to ensure we keep our commitment to you, providing secure storage, timely movement of packages, in a cost effective manner and delivered to your door.
To our new customers, “Welcome Aboard…”
To our existing customers, “Thanks for the opportunity to serve you…”
To our visitors, “Come join us, we would love to have you…”
Paula Chong Kit
CEO, Jet Box International